Reception Core hours – 10am and 3pm (or as displayed on the reception window). All transactions, requests and inquiries must be done during these hours
Check-in not before 2.00 pm. Check-out time NO LATER than 11.30am.
Charges may apply for early check-in or late check-out.
If checking out earlier than 9 am. Please check first with reception.
Security Deposit: This refundable deposit serves to cover any potential damages, missing inventory, or stained linen that may occur during your time with us. We understand accidents happen, but to mitigate any inconvenience, please promptly report any issues to the front desk upon your arrival. By adhering to these regulations, we aim to maintain the quality of our amenities and ensure a comfortable experience for all our guests.
Safety deposit box Bananaquit cannot be held liable for stolen or lost items from your room. We advise that valuable items be stored in a safe at reception.
Housekeeping Regular service of rooms will be scheduled during your stay. Rooms are only comletely cleaned at check in and check out, unless otherwise requested. Complementary hotel soap and toilet paper will be provided at Check-in . Ironing Facilities made available upon request during Reception hours.
We Kindly remind you to:
SWITCH OFF Air-Condition and all lights if going out for the day.
KEEP ALL windows and doors closed when the A/C is on except when cooking.
Note: bedroom doors in villa must be kept closed when AC on.
WASH OFF ALL sand before entering rooms at outside shower & foot bath
WASH OFF ALL sunscreen before using towels and linen
DO NOT REMOVE Bath towels provided from rooms. Beach towels available for rent at reception.
Please adhere to following to help leave the room in same condition as you received:
NO smoking in the rooms
NO food or eating in beds. Damaged linens may incur replacement fee.
NO cooking in closed room with Air-condition on.
LINEN CHANGES towel/ linen changes scheduled for stays longer than 4 nights [*Not applicable for long term guests at discounted rate]. Additional linen/towel changes may be requested and will incur additional charge.
Beach towels are available for rent at reception.
Request a mattress protector for your child if needed.
Health, Safety and Well being All for COVID19 restrictions must be followed. (See signage)
Resident guests must register at reception. Fees may be applicable if any non registered guests stay overnight.
Non-resident visitors must leave the compound before 10 pm.
Resident guests and their visitors must be considerate of neighbors. Quiet hours are from 8:00 PM to 8:00 AM
Please note Violations of the above rules or any acts ruled unsafe may result in the removal of the guest(s) from the hotel property without refund
GREEN KEY CERTIFICATION (Recycling)
We appreciate your help to facilitate recycling and the conservation of energy in an aim to follow Global Green Key Standards.
We kindly ask you to place all glass bottles in crates provided.
Plastics to be set aside or in receptacles provided for separate disposal.
Air conditions temperature to be kept at minimum 20 degrees C
Linen changes to be kept to scheduled changes.
