As a small business, there is high demand for our accommodation, therefore we must enforce a strict cancellation and no-show policy.
A 50% deposit is required to confirm a booking. (Discounted rates may be offered to encourage contact-free payment according to Safe Travels protocols, but same cancellation policy will apply).
For cancellations or amendments to original booking or to bookings including meal package:
- occurring more than 30 days prior to booking check-in date – no cancellation fee.
- occurring 15 – 30 days prior to booking check-in date, a cancellation fee of 50 % of the deposit paid will apply.
- occurring less than 15 days prior to booking check-in date and NO SHOWS, subject to no refund.
Gift certificates and coupons are void once used for a room reservation that has been cancelled.
We will accommodate movement of reservation dates wherever possible.